Understanding Your Contact Engagement

Let's dive into contact engagement and discuss what is making everyone certain colors.

Blue = anyone who has not been invited or has no activity on any active vings.

Gray = anyone who was previously assigned training and is no longer assigned any active training.

Red = anyone who has an assignment more than 7 days old with zero activity.

Orange = anyone who has an incomplete assignment past the due date or an expired requirement.

Yellow = anyone who has completed assignments and scored below 80% or has a requirement that expires within 30 days. 

Green = anyone who does not meet any of the above.