Getting Started With Ving
Understanding Your Contact Engagement
When looking at your contacts you see all these blue, red, yellow, and green faces. You might be thinking, "what does this mean?"
Blue = anyone who has not been invited or has no activity on any active vings.
Red = anyone who has an average score below 50% or no valid contact method or has not completed a ving they were invited to more than 30 days ago.
Yellow= anyone whose average score is between 50% - 80% or has not completed a ving they were invited to more than 15 days ago.
Green = anyone whose average score is above 80% or meets none of the above criteria.
These scores are calculated every evening and are only a reflection of all of your active vings.