Let's dive into contact engagement and discuss what is making everyone certain colors.
Contact Colors
Blue = anyone who has not been invited or has no activity on any active courses or requirements.
Gray = anyone who was previously assigned a course or requirement and is no longer assigned any active course or requirement in the last 90 days.
Yellow = if they have a yellow course or requirement and no red or orange.
Orange = if they have an orange course or requirement and no red.
Red = if they have a red course or requirement.
Green = anyone who does not meet any of the above.
Course Colors
Blue = Any course not started but assigned less than 7 days ago.
Gray = Any course that is optional or no longer active.
Red = Any course that has not started and was assigned more than 7 days ago.
Orange = Any course that was not finished and is past the due date.
Yellow = Any completed course with a score less than 80%.
Green = Any completed course with a score of 80% or above, any completed course with no score (no test).
Requirement Colors
Blue = any requirements that have not been started and are not yet due.
Gray = Any requirement is optional or not active.
Red = Any requirement that is not completed and past the due date.
Orange = Any expired requirement.
Yellow = Any requirement expiring in the next 30 days.
Green = Any completed requirements that have not expired.